/* Catalyst Client Portal — front-end */ @font-face { font-family: "CCP Signature"; src: url("../fonts/signature.ttf") format("truetype"); font-display: swap; } .ccp-dashboard, .ccp-document-view { font-family: var(--awb-typography4-font-family, inherit); color: #101a2b; } .ccp-dashboard h2, .ccp-document-view h2, .ccp-document-view h3 { font-family: var(--awb-typography1-font-family, inherit); } /* ---- shell: every portal screen (dashboard, ticket, document, login) sits * inside this so the plugin's own markup reads as one deliberate app * rather than loose fragments dropped into the page. Left-aligned (not * centered) at a real working width — this is a dashboard, not a poster — * but never so narrow that it strands in a sea of empty page. ---- */ .ccp-shell { max-width: 900px; margin: 0; } /* ---- incident banner (Session S9/T3) — a page-width strip above * everything else, on by a staff toggle in Settings -> Tickets, for a * known outage or ongoing issue. Three severities, not just an * on/off, so "we're aware of a brief delay" doesn't read as loudly as * "email is down". ---- */ .ccp-incident-banner { max-width: 1180px; margin: 0 0 16px; padding: 12px 18px; border-radius: 8px; font-size: 14px; font-weight: 600; line-height: 1.4; } .ccp-incident-info { background: #e3edf7; color: #215d8f; border: 1px solid #c3d8ec; } .ccp-incident-warning { background: #fbeee0; color: #a94f21; border: 1px solid #f0d4b8; } .ccp-incident-critical { background: #f9e2e1; color: #a02622; border: 1px solid #f0c0be; } /* Emergency-route notice reuses the critical incident palette but sits inline * in the new-ticket form (dashboard.php), so it needs its own spacing rather * than the page-width banner's margin. */ /* Same bold alert-red treatment as the sidebar box (owner: the original light-pink version * "doesn't stand out enough"). The #id selector outranks .ccp-incident-critical's class rule * regardless of source order, so this doesn't touch the general incident-banner severities. */ #ccp-emergency-notice { margin: -6px 0 14px; padding: 12px 14px; border-radius: 8px; font-size: 14px; font-weight: 700; line-height: 1.4; background: #b91c1c; color: #fff; border: none; } #ccp-emergency-notice a { color: #fff !important; text-decoration: underline !important; font-weight: 800; } /* "My tickets" search/status filter bar (Portal proposal Group F). */ .ccp-ticket-filters { display: flex; align-items: flex-end; gap: 14px; flex-wrap: wrap; margin: 0 0 16px; } .ccp-ticket-filters label { font-size: 12.5px; color: #5b6b7a; display: flex; flex-direction: column; gap: 4px; } .ccp-ticket-filters__q { flex: 1 1 220px; } .ccp-ticket-filters input[type="text"], .ccp-ticket-filters select { padding: 8px 10px; border: 1px solid #c9d0cf; border-radius: 6px; font-size: 13.5px; } .ccp-ticket-filters .ccp-btn { padding: 8px 16px; font-size: 13px; } /* Service catalogue (Session S9/T3) — a pending colleague's request awaiting this viewer's approval. */ .ccp-approval-row { border: 1px solid #eef1f0; border-radius: 8px; padding: 12px 14px; margin-bottom: 10px; } .ccp-approval-row p { margin: 0 0 8px; } .ccp-approval-row form { display: inline-block; margin-right: 8px; } /* ---- persistent contact sidebar, wrapped around every authenticated * portal view (dashboard/ticket/document) in class-shortcode.php's * render() — so a client always has a real person to reach, one click * away, without hunting for it. ---- */ .ccp-withsidebar { display: flex; gap: 24px; max-width: 1180px; margin: 0; align-items: stretch; } .ccp-withsidebar-main { flex: 1 1 auto; min-width: 0; } /* .ccp-sidebar stretches to the main column's full height (align-items: * stretch above) purely so its sticky child has room to travel — the card * itself stays its natural compact height and never shows empty padding. * Sticky lives on the CARD, not this wrapper, so it sticks at top:20 and * comes to rest exactly flush with the bottom of whatever height the main * column ends up being, instead of detaching early against a container * that was only ever as tall as the card's own content. */ /* E-198b (owner 2026-10-25): the "Need anything?" card a step up — wider, larger text, a bigger initial */ .ccp-sidebar { flex: 0 0 280px; } .ccp-sidebar-card { background: #101a2b; color: #d3dbe6; border-radius: 14px; padding: 26px 24px; position: sticky; top: calc(var(--ccp-pinned, 0px) + 20px); max-height: calc(100vh - var(--ccp-pinned, 0px) - 40px); overflow: auto; } /* --ccp-pinned = the height of whatever is pinned to the top of the window (admin bar, the theme's sticky header, the Client * Area bar), measured by portal.js on scroll — the card used to slide under it (owner 2026-10-25, E-198b) */ div.ccp-sidebar-mark { width: 44px; height: 44px; border-radius: 10px; background: linear-gradient(135deg,#c4622b,#8f3f18); color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 20px; margin-bottom: 14px; } /* E-198: the business's logo keeps its own shape at the width chosen in Company Info (set inline by crmng_brand_mark) — no 32 px white square */ img.ccp-sidebar-mark { margin: 0 0 16px; } .ccp-sidebar-card h3 { margin: 0 0 6px; font-size: 19px; color: #fff !important; font-family: var(--awb-typography1-font-family, inherit) !important; } .ccp-sidebar-sub { margin: 0 0 16px; font-size: 14px; color: #8593a6; } .ccp-sidebar-name { margin: 0 0 8px; font-weight: 600; color: #fff; font-size: 15.5px; } .ccp-sidebar-link { display: block; margin: 0 0 8px; font-size: 15.5px; color: #e0a774 !important; text-decoration: none !important; } .ccp-sidebar-link:hover { text-decoration: underline !important; } .ccp-sidebar-note { margin: 16px 0 0; padding-top: 14px; border-top: 1px solid #223354; font-size: 13px; color: #6b7890; } /* Owner (2026-09-30): the original dark-maroon-on-navy treatment "doesn't stand out enough to be * an emergency banner." Switched to a solid alert red — deliberately far from the site's orange * brand color so it can never be mistaken for a normal CTA. */ .ccp-sidebar-emergency { margin: 14px 0 0; padding: 12px 14px; background: #b91c1c; border-radius: 8px; } .ccp-sidebar-emergency-label { margin: 0 0 4px; font-size: 12px; color: #fff; font-weight: 700; text-transform: uppercase; letter-spacing: .03em; } .ccp-sidebar-emergency-link.ccp-sidebar-link { color: #fff !important; font-weight: 800; font-size: 15px; margin: 0; } .ccp-sidebar-emergency-link.ccp-sidebar-link:hover { text-decoration: underline !important; } @media (max-width: 760px) { .ccp-withsidebar { flex-direction: column; } .ccp-sidebar { flex: 0 0 auto; width: 100%; } .ccp-sidebar-card { position: static; } } .ccp-portal-head { margin: 0 0 28px; } .ccp-portal-head h1 { margin: 0 0 8px; font-size: 30px; line-height: 1.15; display: flex; align-items: center; gap: 12px; flex-wrap: wrap; } .ccp-portal-sub { margin: 0; font-size: 15px; color: #5b6b7a; max-width: 56ch; } /* Expected-response line (Portal proposal Group F) — mirrors the admin side's cgcrm-pill * state colors so "on track/due soon/overdue" reads the same to staff and clients. */ .ccp-sla-line { margin: 10px 0 0; font-size: 13.5px; color: #5b6b7a; display: flex; align-items: center; gap: 8px; } .ccp-sla-pill { display: inline-block; padding: 3px 10px; border-radius: 999px; font-size: 11.5px; font-weight: 700; } .ccp-sla-pill.is-green { background: #e3f1ea; color: #2c6b50; } .ccp-sla-pill.is-orange { background: #f8e9e0; color: #a94f21; } .ccp-sla-pill.is-red { background: #f9e2e1; color: #a02622; } .ccp-sla-pill.is-faint { background: transparent; color: #9aa0a6; border: 1px dashed #c3c4c7; } /* Client-facing status timeline (Portal proposal Group F). */ .ccp-timeline { list-style: none; margin: 0; padding: 0; } .ccp-timeline li { display: flex; gap: 12px; padding: 0 0 16px; position: relative; } .ccp-timeline li:not(:last-child)::before { content: ""; position: absolute; left: 4px; top: 14px; bottom: 0; width: 1px; background: #e1e6e4; } .ccp-timeline-dot { flex: 0 0 9px; width: 9px; height: 9px; border-radius: 50%; background: #c4622b; margin-top: 4px; } .ccp-timeline-body { font-size: 13.5px; color: #101a2b; } .ccp-timeline-when { display: block; font-size: 11.5px; color: #8593a6; margin-top: 2px; } .ccp-summary-row { display: flex; gap: 12px; flex-wrap: wrap; margin: 0 0 28px; } .ccp-summary-stat { flex: 1 1 140px; background: #fff; border: 1px solid #dce1e0; border-radius: 10px; padding: 14px 16px; } .ccp-summary-stat b { display: block; font-size: 24px; font-weight: 700; line-height: 1.2; } .ccp-summary-stat span { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: #5b6b7a; } .ccp-card { background: #fff; border: 1px solid #dce1e0; border-radius: 12px; padding: 24px 26px 26px; margin: 0 0 20px; } .ccp-card-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin: 0 0 4px; } .ccp-card-head h2 { margin: 0; font-size: 18px; font-weight: 700; font-family: var(--awb-typography4-font-family, inherit) !important; } .ccp-card-empty { color: #5b6b7a; font-size: 14px; padding: 6px 0 2px; } /* ---- dashboard table ---- */ .ccp-table { width: 100%; border-collapse: collapse; margin-top: 8px; } .ccp-table th, .ccp-table td { text-align: left; padding: 14px 12px; border-bottom: 1px solid #eef1f0; font-size: 14px; } .ccp-table th { font-family: "IBM Plex Mono", monospace; font-size: 11px; letter-spacing: .06em; text-transform: uppercase; color: #5b6b7a; padding-top: 0; } .ccp-table tr:last-child td { border-bottom: none; } .ccp-table td .ccp-btn { padding: 8px 16px; font-size: 13px; } /* ---- contact-info card on the dashboard ---- */ .ccp-kv { width: 100%; border-collapse: collapse; } .ccp-kv td { padding: 7px 2px; border-bottom: 1px solid #eef1f0; font-size: 14px; text-align: left; vertical-align: top; } .ccp-kv tr:last-child td { border-bottom: 0; } .ccp-kv td:first-child { font-weight: 600; width: 110px; color: #5b6b7a; } .ccp-muted { color: #9aa0a6; } /* ---- staff-only preview section: same card, a quiet blue accent so it * reads as "this bit is for us", not part of the client-facing content. ---- */ .ccp-admin-metrics { border-color: #2e6fb0; border-width: 1px 1px 1px 4px; } /* ---- "Updates from your team" — notes a staff member marked visible to * this client, on their Client record's Notes card. ---- */ .ccp-updates { list-style: none; margin: 0; padding: 0; } .ccp-updates li { padding: 12px 0; border-bottom: 1px solid #eef1f0; } .ccp-updates li:last-child { border-bottom: 0; } .ccp-update-body { margin: 0 0 4px; font-size: 14px; line-height: 1.5; } .ccp-update-date { margin: 0; font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: #9aa0a6; } .ccp-status { display: inline-block; padding: 3px 11px; border-radius: 999px; font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .03em; } .ccp-status-pending { background: rgba(196,98,43,.14); color: #a94f21; } .ccp-status-signed { background: rgba(63,143,109,.16); color: #2c6b50; } .ccp-status-open, .ccp-status-in-progress { background: rgba(196,98,43,.14); color: #a94f21; } .ccp-status-waiting-on-client, .ccp-status-waiting-on-vendor { background: rgba(37,99,196,.14); color: #1d4fa9; } .ccp-status-resolved, .ccp-status-closed { background: rgba(63,143,109,.16); color: #2c6b50; } /* ---- support tickets ---- */ /* Owner (2026-09-30): the entry point was too easy to miss (a small "+" and 14px text), but a * solid-fill orange button (the site's normal CTA treatment) read as too loud/salesy for * something a client opens routinely. This lands in between: an outlined, tinted card, sized * like a real button, but never confusable with .ccp-btn's filled style. */ .ccp-new-ticket { margin-top: 20px; border-top: 1px solid #eef1f0; padding-top: 18px; } .ccp-new-ticket summary { cursor: pointer; font-weight: 700; color: #101a2b; font-size: 16px; list-style: none; display: flex; align-items: center; gap: 10px; padding: 14px 20px; border: 2px solid #c4622b; border-radius: 10px; background: #fff8f2; transition: background .15s ease, border-color .15s ease; } .ccp-new-ticket summary:hover { background: #fbeee0; } .ccp-new-ticket summary::-webkit-details-marker { display: none; } .ccp-new-ticket summary::before { content: "+"; display: inline-flex; align-items: center; justify-content: center; width: 26px; height: 26px; border-radius: 999px; background: #c4622b; color: #fff; font-size: 16px; line-height: 1; flex: none; } .ccp-new-ticket[open] summary { border-color: #c9d0cf; background: #fff; } .ccp-new-ticket[open] summary::before { content: "–"; } .ccp-new-ticket form { margin-top: 16px; display: flex; flex-direction: column; gap: 14px; max-width: 560px; } .ccp-new-ticket label, .ccp-ticket-reply label { display: flex; flex-direction: column; gap: 5px; font-weight: 600; font-size: 13px; color: #46556a; } .ccp-new-ticket input[type="text"], .ccp-new-ticket select, .ccp-new-ticket textarea, .ccp-ticket-reply textarea { font: inherit; font-size: 14px; padding: 10px 12px; border: 1px solid #c9d0cf; border-radius: 6px; background: #fbfcfc; color: #101a2b; } .ccp-new-ticket input:focus, .ccp-new-ticket select:focus, .ccp-new-ticket textarea:focus, .ccp-ticket-reply textarea:focus { outline: 2px solid #c4622b; outline-offset: 1px; border-color: #c4622b; background: #fff; } .ccp-new-ticket input[type="file"] { font-size: 13px; } .ccp-new-ticket button, .ccp-ticket-reply button { align-self: flex-start; } /* KB deflection while typing (Session S9/T3) — sits right under the Subject field. */ .ccp-kb-suggestions { margin-top: -6px; border: 1px solid #e2c4a8; background: #fff8f2; border-radius: 6px; padding: 10px 12px; display: flex; flex-direction: column; gap: 8px; } .ccp-kb-suggestions__label { font-size: 12px; font-weight: 700; color: #a94f21; text-transform: uppercase; letter-spacing: .03em; } .ccp-kb-suggestions a { display: block; font-size: 13px; font-weight: 600; color: #101a2b; text-decoration: none; } .ccp-kb-suggestions a:hover { color: #c4622b; } .ccp-kb-suggestions__snippet { display: block; font-size: 12px; font-weight: 400; color: #5b6b7a; margin-top: 1px; } .ccp-ticket h2 { display: flex; align-items: center; gap: 10px; } .ccp-ticket-meta-row { color: #5b6b7a; font-size: 13px; margin: -4px 0 18px; } .ccp-ticket-thread { margin: 16px 0; display: flex; flex-direction: column; gap: 10px; } .ccp-ticket-msg { background: #f4f6f5; border-radius: 8px; padding: 14px 16px; } .ccp-ticket-msg.is-staff { background: rgba(37,99,196,.07); } .ccp-ticket-meta { margin: 8px 0 0; font-size: 12px; color: #5b6b7a; } .cgt-attachments { margin: 8px 0 0; } .cgt-attachment { display: inline-block; margin: 2px 8px 2px 0; font-size: 12px; color: #1d4fa9; text-decoration: none; } .cgt-attachment:hover { text-decoration: underline; } .ccp-ticket-reply { display: flex; flex-direction: column; gap: 12px; max-width: 560px; margin-top: 18px; padding-top: 18px; border-top: 1px solid #eef1f0; } /* ---- buttons ---- */ .ccp-btn { display: inline-block; font-family: var(--awb-typography2-font-family, inherit); font-weight: 600; font-size: 14px; line-height: 1.2; padding: 11px 22px; border: 1px solid #c4622b; background: #c4622b; color: #fff !important; text-decoration: none !important; border-radius: 6px; cursor: pointer; } .ccp-btn:hover { background: #a94f21; border-color: #a94f21; } .ccp-btn:disabled { background: #d9c3b6; border-color: #d9c3b6; cursor: not-allowed; } .ccp-btn-secondary { background: #fff; color: #101a2b !important; border-color: #c9d0cf; } .ccp-btn-secondary:hover { background: #f4f6f5; border-color: #101a2b; } .ccp-document-view > p a, .ccp-dashboard a:not(.ccp-btn) { color: #c4622b; } .ccp-pdf-frame { width: 100%; height: 68vh; min-height: 460px; border: 1px solid #dce1e0; border-radius: 8px; margin: 14px 0 20px; } .ccp-signed-notice { padding: 14px 16px; background: rgba(63,143,109,.12); color: #2c6b50; border-radius: 8px; font-size: 14px; } /* ---- sign panel ---- */ .ccp-sign-panel { border: 1px solid #dce1e0; border-radius: 12px; background: #fff; padding: 22px 22px 20px; max-width: 640px; } .ccp-sign-panel h3 { margin: 0 0 14px; font-size: 18px; } .ccp-sign-tabs { display: inline-flex; background: #eceeed; border-radius: 8px; padding: 3px; margin-bottom: 16px; } .ccp-sign-tab { border: 0; background: none; cursor: pointer; font-family: var(--awb-typography2-font-family, inherit); font-weight: 600; font-size: 13px; color: #5b6b7a; padding: 8px 16px; border-radius: 6px; } .ccp-sign-tab.is-active { background: #fff; color: #101a2b; box-shadow: 0 1px 3px rgba(16,26,43,.12); } .ccp-sign-body label { display: block; font-weight: 600; font-size: 13px; margin-bottom: 6px; } #ccp-typed-name { width: 100%; max-width: 380px; font-size: 16px; padding: 11px 14px; border: 1px solid #c9d0cf; border-radius: 8px; color: #101a2b; background: #f4f6f5; } #ccp-typed-name:focus { outline: 2px solid #c4622b; outline-offset: 1px; border-color: #c4622b; } .ccp-typed-preview { margin-top: 12px; min-height: 78px; display: flex; align-items: center; padding: 6px 18px; border: 1px solid #dce1e0; border-bottom: 2px solid #101a2b; border-radius: 8px 8px 0 0; background: #fff; font-family: "CCP Signature", "Segoe Script", "Bradley Hand", cursive; font-size: 40px; line-height: 1; color: #101a2b; overflow: hidden; white-space: nowrap; } .ccp-typed-preview:empty::after { content: "Your signature"; color: #b8c0bf; font-size: 34px; } .ccp-sign-hint { font-size: 12px; color: #5b6b7a; margin: 8px 0 0; } #ccp-signature-pad { border: 1px solid #c9d0cf; border-radius: 8px; touch-action: none; background: #fff; max-width: 100%; } .ccp-sign-extra { margin-top: 16px; padding-top: 14px; border-top: 1px solid #eceeed; } #ccp-initials { width: 140px; font-size: 16px; padding: 10px 12px; letter-spacing: .12em; text-transform: uppercase; border: 1px solid #c9d0cf; border-radius: 8px; color: #101a2b; background: #f4f6f5; } #ccp-initials:focus { outline: 2px solid #c4622b; outline-offset: 1px; border-color: #c4622b; } .ccp-agree { display: flex; align-items: flex-start; gap: 9px; margin: 16px 0; font-size: 13.5px; color: #46556a; line-height: 1.45; } .ccp-agree input { margin-top: 2px; width: 16px; height: 16px; accent-color: #c4622b; flex: none; } #ccp-sign-status { font-size: 13px; color: #5b6b7a; margin: 6px 0 0; } /* ---- portal login ---- */ .ccp-login-shell { max-width: 940px; margin: 0; min-height: 60vh; display: flex; align-items: center; } .ccp-login-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0; width: 100%; border: 1px solid #dce1e0; border-radius: 16px; overflow: hidden; background: #fff; box-shadow: 0 12px 32px rgba(16,26,43,.06); } @media (max-width: 780px) { .ccp-login-grid { grid-template-columns: 1fr; } } .ccp-login-pitch { background: #101a2b; color: #fff; padding: 48px 40px; display: flex; flex-direction: column; justify-content: center; } .ccp-login-pitch div.ccp-mark { width: 44px; height: 44px; border-radius: 10px; background: #c4622b; color: #fff !important; display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 20px; margin-bottom: 22px; } .ccp-login-pitch img.ccp-mark { margin: 0 0 22px; } .ccp-login-pitch h2 { color: #fff !important; margin: 0 0 12px; font-size: 24px; line-height: 1.25; font-family: var(--awb-typography4-font-family, inherit) !important; } .ccp-login-pitch p { color: #b7c0cf !important; font-size: 14.5px; line-height: 1.6; margin: 0 0 22px; } .ccp-login-pitch ul { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 10px; } .ccp-login-pitch li { display: flex; align-items: center; gap: 10px; font-size: 13.5px; color: #dfe4ea !important; } .ccp-login-pitch li::before { content: ""; width: 6px; height: 6px; border-radius: 999px; background: #c4622b; flex: none; } @media (max-width: 780px) { .ccp-login-pitch { padding: 34px 28px; } } .ccp-login-form-side { padding: 48px 44px; display: flex; flex-direction: column; justify-content: center; } @media (max-width: 780px) { .ccp-login-form-side { padding: 36px 28px; } } .ccp-login-form-side h2 { margin: 0 0 6px; font-size: 20px; } .ccp-login-form-side .ccp-login-hint { margin: 0 0 24px; font-size: 13.5px; color: #5b6b7a; } .ccp-login { max-width: 400px; margin-top: 4px; } .ccp-login label { display: block; font-weight: 600; font-size: 13px; color: #46556a; margin: 0 0 14px; } .ccp-login input[type="text"], .ccp-login input[type="password"] { display: block; width: 100%; margin-top: 5px; font-size: 16px; padding: 12px 14px; border: 1px solid #c9d0cf; border-radius: 8px; background: #f4f6f5; color: #101a2b; } .ccp-login input:focus { outline: 2px solid #c4622b; outline-offset: 1px; border-color: #c4622b; } .ccp-login__remember { display: flex; align-items: center; gap: 8px; font-weight: 500; } .ccp-login__remember input { width: 16px; height: 16px; accent-color: #c4622b; flex: none; } .ccp-login__btn { font-size: 16px; padding: 15px 44px; border-radius: 999px; width: 100%; text-align: center; } .ccp-login__err { background: rgba(179,45,46,.10); color: #a12b2c; border: 1px solid rgba(179,45,46,.28); border-radius: 8px; padding: 11px 14px; font-size: 14px; margin: 0 0 16px; } .ccp-login__lost { margin: 14px 0 0; font-size: 13px; } .ccp-login__lost a { color: #c4622b; } .ccp-login.is-failed .ccp-login__btn { animation: ccp-shake .5s cubic-bezier(.36,.07,.19,.97); } @keyframes ccp-shake { 10%,90% { transform: translateX(-2px); } 20%,80% { transform: translateX(4px); } 30%,50%,70% { transform: translateX(-9px); } 40%,60% { transform: translateX(9px); } } @media (prefers-reduced-motion: reduce) { .ccp-login.is-failed .ccp-login__btn { animation: none; } } /* ---- PDF preview on touch devices ---- * iOS/Android browsers can't reliably render a PDF inside an