24/7 Monitoring & Incident Response

Servers, websites and endpoints watched around the clock by InfraGuard, with a written plan and a named person when something breaks.

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What is included

  • InfraGuard agent on every server, PC and Mac
  • Uptime and certificate checks on websites, portals and VPNs every minute
  • Security event and file integrity monitoring
  • Backup verification with logged restore tests
  • Incident response plan and retainer
  • Post-incident report

InfraGuard is the monitoring platform we built and run ourselves. One agent reports patch status, security events, file changes and uptime to one dashboard. When something is wrong, a ticket opens in CRM-NG and a person calls you.

Incident response is the other half. Before anything happens you get a written plan: who to call, what gets shut down, how we recover. When it happens, we run it with you, and afterwards you get a report your insurer will accept.

A good fit if

  • You would not know about an outage until a customer told you.
  • Your cyber insurance application asks about monitoring and an incident response plan.
  • You keep IT in-house but want eyes on it at night.

How it works

  1. Step 1

    Deploy

    Agents and checks go in within a week. Nothing to install on your side beyond the agent.

  2. Step 2

    Tune

    The first two weeks we quiet the noise so every alert that reaches you matters.

  3. Step 3

    Respond

    Alerts go to our help desk, not your inbox at 3 a.m. You get a call and a ticket.

Industries that ask for this most

Utilities & CooperativesCritical-infrastructure expectations, control systems kept apart from the office, member data and payments, storm response.Community Banks & Credit UnionsFFIEC and NCUA examinations, the Gramm-Leach-Bliley Act, core banking vendors, wire and account-takeover fraud.Healthcare PracticesHIPAA, EHR uptime, vendor access, a schedule that cannot stop for IT.

More in Run and protect

On a service plan

Use your included hours for this.

Every plan includes hours of work or consulting each month, priority in the queue and InfraGuard monitoring. Most of what this page describes can be done inside those hours or quoted as a fixed project.

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Start with an assessment.

A 30-minute call, then a one-page map of where you stand and what we would do first. No obligation.

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