Keep the line running.
Job shops, fabricators, food and chemical processors and other manufacturers where machines and the front office share a network, and one phishing email can stop production, not just email.
What matters here
- Production equipment belongs on its own network, away from office workstations and the internet.
- ERP and inventory accuracy decide whether you ship on time.
- Ransomware on the office side has shut down lines across the region.
- Defense and aerospace customers send security requirements down the supply chain.
What we set up in the first ninety days
Each item is written in plain words and becomes part of your documentation vault and evidence file.
Floor and office
- Machine network separated from office network with controlled crossings
- Vendor remote access to equipment logged and time-limited
- Wi-Fi for scanners and tablets that reaches the whole floor
- Cameras and access control on the floor and the dock
Systems
- ERP, inventory and quality software kept working and updated
- InfraGuard on servers, workstations and the HMIs that can take it
- Backups with offline copies, restore tested on the ERP
- Patching in a window the plant manager approves
Security
- MFA on email, ERP and remote access
- Email protection and phishing practice for the office
- Named logins, same-day offboarding
- Incident plan written with the plant manager
Customers
- Supplier security questionnaires answered and kept current
- NIST 800-171 path when a defense customer requires it
- Traceability and reporting your customers ask for
- Quarterly roadmap with the owner
Services for this industry, in order
Most start with the first three. The rest come up when the business grows or an audit does.
- CybersecurityNetwork separation, MFA, email protection, logging.
- Managed ITOffice and floor systems, accounts, backups.
- 24/7 Monitoring & Incident ResponseInfraGuard on everything that can be watched.
- ERP Customization & RevampsERP fixes, customization and reporting.
- Business Continuity & Hurricane ReadinessLine-down recovery and storm plan, tested.
- Compliance & Cyber Insurance ReadinessCustomer questionnaires and 800-171 when required.
Where CRM-NG fits
One record per client, vendor and asset.
A CRM-NG Cloud workspace handles the business side: the people, companies, equipment, tickets and documents everyone keeps asking for. We will tell you plainly what should never go in it, and configure it so it cannot by accident.
Questions we get
Can you separate the machines from the office without downtime?
Yes, in stages, usually over planned weekends, with each machine’s vendor consulted first.
Our ERP is old and the vendor is gone. What then?
We keep it running, back it up properly, and give you an honest plan for replacing it on your schedule, not in a panic.
A customer sent us a security questionnaire. Can you answer it?
Yes. We answer the technical questions, fix what we can before the deadline and keep the answers current.
First call
Start with a floor and office walkthrough. We map what talks to what, then give you a plan ordered by what would stop the line.