InfraGuard: every server, laptop and website watched around the clock, by software we built and people we employ.
One agent reports patch status, security events, file changes and uptime to one dashboard. When something is wrong, a ticket opens in CRM-NG and a person calls you.
What InfraGuard watches
- Patch status on Linux and Windows servers and workstations
- Security events: sign-in failures, new admin accounts, changed system files
- Uptime and certificates on websites, portals, VPNs and printers
- Backups, verified by a logged restore test
- Firewalls, switches and access points by SNMP
- Anything with a network cable, soon
How it works
- 1
Agent
A small agent on each server, PC and Mac reports inventory, patches, events and file changes. Websites and network gear are checked from outside, every minute.
- 2
Dashboard
One view per client: what is patched, what alerted, what is up. You see the same view, read-only, in your client portal.
- 3
Human
Alerts go to our help desk, not to your inbox. A person triages, opens a ticket, fixes it or calls you. Nothing is automated away.
- Office serverPatched, 14 days uptime
- 22 laptopsAll checked in, 0 alerts
- Website and client portalUp, 212 ms
- Front desk PCDisk 91% full, ticket open
- Nightly backupRestore test passed 06:10
- Firewall and VPNFirmware current, 3 users connected
Your dashboard shows the same view, read-only, in the client portal.
Why we built our own
Monitoring tools for small IT firms cost more per device than the support does, and they report to the vendor before they report to you.
Low cost, included
InfraGuard runs on proven open-source engines we host ourselves, so there is no per-device licence from a vendor to pass on. It is included in every service plan and every website we host.
Your data stays with us
Telemetry goes to servers we run in the United States, not to a third-party platform. Logs are retained for your evidence file and handed over if you leave.
Honest about status
Security and uptime monitoring are in production today. Patch compliance reporting for Windows is in testing; Linux is live. Network device discovery is next. We publish what is ready.
Pricing
Included with every plan
Device and website counts by plan. Need more? Add devices at [PRICE] each per month.
Essentials
$295 per month
- 2 hours of work or consulting included each month
- Priority over non-plan clients, next-business-day target
- InfraGuard monitoring: up to 5 devices and 1 website
Partner
$695 per month
- 6 hours of work or consulting included each month
- Same-day response target
- InfraGuard monitoring: up to 25 devices and 3 websites
Premier
$1,495 per month
- 15 hours of work or consulting included each month
- 4-hour response target, after-hours on-call
- InfraGuard monitoring: up to 75 devices and 10 websites
InfraGuard on its own, for businesses that keep IT in-house: from [PRICE] per device per month, no minimum. Alerts still go to a person.
Put eyes on your systems this week.
Agents and checks go in within days. The first two weeks we quiet the noise so every alert that reaches you matters.