IT that holds up on the busiest day of the year.

Theme parks and attractions, wedding and event venues, festivals, arenas and performance spaces along the Gulf Coast.

What matters here

  • Ticketing and point of sale fail on the one day that matters most.
  • Thousands of guests on Wi-Fi at once, in the open air.
  • AV and livestream have to work live, with no second take.
  • Seasonal staff start and stop by the hundred.

What we set up in the first ninety days

Each item is written in plain words and becomes part of your documentation vault and evidence file.

Gate and sales

  • Ticketing and POS network monitored with offline fallback
  • Payment terminals with PCI-aware segmentation
  • Queue and capacity dashboards
  • Cameras at gates and cash points

Guests

  • High-density Wi-Fi for crowds
  • Separate networks for guests, staff, vendors and payments
  • Guest Wi-Fi portal with branding
  • Digital signage management

Shows and events

  • AV, livestream and streaming support
  • Redundant links for broadcast days
  • Event-day on-site support
  • Equipment inventory and maintenance

Staff

  • Fast seasonal onboarding and offboarding
  • Shared devices managed and wiped between seasons
  • MFA for managers and finance
  • InfraGuard monitoring year round

Services for this industry, in order

Most start with the first three. The rest come up when the business grows or an audit does.

  1. Cabling, Wi-Fi, Cameras & Access ControlHigh-density Wi-Fi, cameras and AV.
  2. E-Commerce, Point of Sale & PaymentsTicketing and point of sale that keeps selling.
  3. 24/7 Monitoring & Incident ResponseInfraGuard watching the gate on game day.
  4. Help DeskOn-site support for event days.
  5. Lead Capture & Local Marketing AutomationBookings, inquiries and reviews automated.
  6. Managed ITOffice and seasonal devices.

Where CRM-NG fits

One record per client, vendor and asset.

A CRM-NG Cloud workspace handles the business side: the people, companies, equipment, tickets and documents everyone keeps asking for. We will tell you plainly what should never go in it, and configure it so it cannot by accident.

How CRM-NG Cloud is provisioned

ContactsClients, vendors, performers
ProjectsEvents and build-outs
AssetsAV, POS, signage
Service deskEvent-day tickets
AccountingDeposits and invoices
DocumentsContracts and riders

Questions we get

Can you be on site for our big event?

Yes. Event-day support is scheduled in advance and included in the plan or quoted per event.

How do you handle thousands of people on Wi-Fi?

High-density access points placed for crowds, bandwidth limits per guest, and separate networks so payments never compete with guests.

Our livestream dropped last time. Can you prevent that?

We add a redundant link and monitor both, and we test the stream path before doors open.

First call

Start with an event-day walkthrough. We map every system that has to work and what happens if it does not.