Procurement-ready IT for small towns and districts.
Towns, utility boards, water and fire districts, housing authorities and other local agencies without a full IT department of their own. The big-city providers overlook you. We do not.
What matters here
- Ransomware hits small governments because they are easy, and residents notice the same day.
- Public records requests mean email and documents must be kept and findable.
- Police departments handling criminal justice data have CJIS requirements of their own.
- Purchasing rules and grant conditions decide what you can buy and how.
What we set up in the first ninety days
Each item is written in plain words and becomes part of your documentation vault and evidence file.
Resilience
- Backups with offline copies, tested quarterly
- InfraGuard on every server and workstation
- Patching on a schedule the clerk approves
- Incident plan with the state’s reporting steps
Records and access
- Email retention that meets the records law
- Named accounts, MFA, same-day offboarding
- CJIS-aligned controls for police systems
- Vendor access logged and time-limited
Services residents use
- Website and online payments that stay up
- Phones that reach the right office and after-hours line
- Council meeting AV and livestream
- Public Wi-Fi kept apart from staff systems
Procurement
- Quotes and documentation written for your purchasing rules
- Grant cybersecurity requirements mapped and met
- Asset inventory for the auditor
- Quarterly report to the council or board
Services for this industry, in order
Most start with the first three. The rest come up when the business grows or an audit does.
- Managed ITHelp desk, network and accounts for every office.
- CybersecurityThe controls state grants and auditors require.
- 24/7 Monitoring & Incident ResponseInfraGuard with retained logs.
- Business Continuity & Hurricane ReadinessRansomware recovery and storm plan, tested.
- Web Design & HostingResident-facing site and payments, hosted and kept up.
- Compliance & Cyber Insurance ReadinessCJIS, grant conditions and audit evidence.
Where CRM-NG fits
One record per client, vendor and asset.
A CRM-NG Cloud workspace handles the business side: the people, companies, equipment, tickets and documents everyone keeps asking for. We will tell you plainly what should never go in it, and configure it so it cannot by accident.
Questions we get
We have to bid this. Can you work with that?
Yes. We respond to RFPs and quotes in the format your purchasing policy needs, and our service plans fit a line item.
Can you meet CJIS for our police department?
Yes, with the fingerprinting and training it requires for anyone who touches those systems.
Can we use state cybersecurity grant money?
Usually. We map the grant’s technical requirements to the work and document it for the reimbursement.
First call
Start with a resilience review. We check backups, access and the records setup, then write it up the way your council and auditor need to see it.