Co-Managed IT

You keep your IT lead. We add the depth: after-hours coverage, projects, security, documentation and a second opinion.

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What is included

  • Shared ticket queue with your team
  • Escalation path to senior infrastructure and security engineers
  • Project capacity on a plan or by the project
  • InfraGuard monitoring and Sentinel website protection
  • Documentation your team can read and keep
  • After-hours and vacation cover

Co-managed IT is for businesses that already have someone in the IT seat. We do not replace them. We give them the tools, backup and specialist depth that a one or two person team cannot carry alone.

Your team keeps ownership and the relationships. We take the night shift, the security tooling, the projects that never get started, and the documentation that never gets written.

A good fit if

  • Your IT person cannot take a vacation.
  • Projects stall because daily tickets eat every week.
  • You want enterprise-grade security tooling without an enterprise headcount.

How it works

  1. Step 1

    Agree the split

    We write down who owns what, including after hours, so nothing falls between us.

  2. Step 2

    Plug in

    Your team gets access to our tooling and documentation; we get access to your systems.

  3. Step 3

    Run together

    Weekly stand-up, shared queue, quarterly review of the split.

Industries that ask for this most

Manufacturing & IndustrialERP and inventory accuracy, production floor uptime, keeping machine networks away from office networks.Public Sector & MunicipalitiesPublic records requests, procurement rules, ransomware resilience, services residents depend on.Schools, Childcare & Private EducationStudent and family data, content filtering and safety, check-in and tuition payments, a network built for a lot of devices.

More in Run and protect

On a service plan

Use your included hours for this.

Every plan includes hours of work or consulting each month, priority in the queue and InfraGuard monitoring. Most of what this page describes can be done inside those hours or quoted as a fixed project.

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Start with an assessment.

A 30-minute call, then a one-page map of where you stand and what we would do first. No obligation.

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