✉️ Email Delivery
Documentation, reference material and tutorials for CRM-NG SMTP Email: setup guides for every mail service, troubleshooting, and one article per error message.
Email log and reports
10 articlesKeep a record of every email, see whether it was delivered, and track opens and clicks.
- Email reportsRead the Email Reports screen: 30-day totals by status, daily activity, and the subjects your site sends most.
- Exporting the email logDownload the email log as a CSV file to open in a spreadsheet, share with your team or keep as a record.
- Open and click trackingHow CRM-NG SMTP counts opens and clicks in HTML emails, what unique and total mean, the privacy trade-offs, and when tracking is switched off.
- Retention and deleting log entriesControl how long the email log keeps entries, how the daily cleanup works, and how to delete one, several or all entries yourself.
- Searching and filtering the email logFind a specific email in the log by status, subject, sender or recipient, and move through long result lists page by page.
- Setting up the email logTurn on the local email log, choose whether to keep message bodies and attachments, and set how many days entries are kept.
- The dashboard widgetWhat the two CRM-NG SMTP widgets on the WordPress Dashboard show, how to use the email type and timespan menus, and how to hide them.
- The weekly email summaryThe two weekly summary emails CRM-NG SMTP can send, what each contains, who receives them, and how to turn them on or off.
- Understanding delivery statusLearn the difference between sent, delivered and bounced, and how delivery webhooks from SendGrid, Mailgun, Postmark and Brevo fill in the log.
- Viewing the email logRead the email log list, understand each status, and open an entry to see its details, stored body, error and resend options.